We ship via UPS from 4118 NC 80 South, Burnsville, North Carolina.
We ship most orders within 3-5 days via UPS Ground or USPS Priority. If you would like your order expedited just let us know and we will help you choose the most economical option.
We do ship internationally. If your country isn’t listed on our site, please let us know and we will fix it.
RETURNS AND WARRANTY:
Our products are guaranteed against defects during normal use and care. We will repair or replace a product if there is a defect in materials or manufacturing.
To protect the health and safety of our customers our products are not returnable.
If you have a question about the materials we advise you request a sample of the materials so you get an idea of what you will be receiving.
If you receive a sleeping bag and there is something not right for you, you can return it unused within two weeks of receiving.