Shipping / Returns Policy
We ship via UPS from 8110 State HWY 80 South, Burnsville, North Carolina.
We ship most orders within 3 days via UPS Ground. If you would like your bag expedited just let us know and we will help you choose the most economical option.
We do ship internationally.
RETURNS AND WARRANTY:
Our products are guaranteed against defects during normal use and care.
If for some reason you don’t like a product when you receive it, you have three weeks to return the it IN NEW CONDITION. We do not refund shipping.
However, to prevent this from happening, we advise you request a sample of the materials so you get an idea of what you will be receiving.
We do send out samples of the materials so you can get a good idea of what the sleeping bag will be like.